Technology, Leadership, and the Future of Work

Not Just Service With a Smile, But a Signal
Privacy Jason Conyard Privacy Jason Conyard

Not Just Service With a Smile, But a Signal

A quiet dinner in New York raised a surprising question: when does personalization feel like care, and when does it cross a line? This piece explores the systems, visible and not, that shape our experiences in restaurants, workplaces, and beyond.

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Smell and HCI - Sensing the Digital World
Human-Computer Interaction Jason Conyard Human-Computer Interaction Jason Conyard

Smell and HCI - Sensing the Digital World

Sensing the Digital World explores how scent, often overlooked in digital design, holds powerful potential in human–computer interaction. From triggering deep emotional memory to enabling therapeutic or immersive applications, smell offers a unique path to richer, more inclusive experiences. While technical and cultural challenges remain, the article makes a compelling case for why scent deserves a seat at the interface design table.

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